If the item(s) you purchased is/are damaged, faulty or in any way not as described in our listing, you are entitled to return the item for a refund of your purchase price in the form of money back. Returns will be allowed and accepted under these conditions within 30 days of the date the item(s) was/were delivered to you. Please utilize the marketplace messaging system to notify us of a problem and/or the marketplace return management system to request a return. Returned items are expected to be shipped back in a timely manner and must be received within the time allowed per marketplace policy to be eligible for a full refund. Refunds will be issued upon return receipt and inspection of the item. Returned items must include all components originally shipped to you (including packaging, boxes, manuals, cables, and other accessories) to be eligible for a full refund. If the returned item(s) does/do not meet these requirements the transaction may result in restocking fees or other applicable means of cost recovery

We ship most items within 1 business day (Monday - Friday, excluding holidays) unless the item requires special packaging or the provided shipping address does not pass our verification system and requires attention. Shipment and handling time start upon receipt of your payment.

Invalid shipping addresses may cause a delay or cancellation of your order. Please make sure your address is entered correctly and verifiable with the payment processor.

If your item is large and requires shipment via UPS, you must provide a physical shipping address. We will not ship UPS packages to a PO Box.

We reserve the right to require a signature for proof of delivery on certain items.

Each item is packed carefully and professionally to make sure it gets to you in excellent condition.

Each individual package comes with a tracking number which is posted to the marketplace order at the time the label is created.

We may combine multiple orders into one shipment. If this is the case, the tracking information will be posted to each order.

We typically ship via USPS First Class Mail & USPS Priority Mail. UPS is our preferred carrier for larger items.

If there are multiple shipping options for an item, you may select the one that fits your needs at checkout.

Items which are offered at Free Shipping may be sent by the carrier of our choice and will typically be sent via standard ground (non-expedited) delivery.

For expedited services, we would be happy to provide an upgraded shipping quote or ship the item using your carrier account; please make these arrangements immediately upon sale closing.

Shipping charges are estimated for the continental USA only. We will ship to Alaska, Hawaii, and Puerto Rico; however, additional shipping charges may be incurred. If you require shipping to one of these areas, please send us a message and we will adjust the listing for you. Most of our listings are restricted to the lower 48 states, therefore this is a necessary step to ensure we are controlling our shipping costs.

We do not ship to destinations outside of the United States